Refund and Returns Policy

IptvEnd Store Does offer refunds on Digital Products/Services under certain conditions.

IptvEnd Store offer Refunds ONLY under these condtions :

Conditions :

  • We exclusively offer refunds if your IPTV didn’t work within a 24-working-hour.

We will not send refunds nor make partial refund if:

  • Customer didn’t like the channel line-up.
  • Customer found another service.
  • Customer refuse to apply the solutions we provide if he/she have any issue.

How much time it takes to get refunded ?

  • If you paid using credit cards the Refunds are generally processed and funds returned to the debit card on the customer’s bank account within 3 to 4 working days.
  • However, there are cases in which a refund takes longer to process may up to 10 days. We are not responsible for this time frames and delays. We are not the payment provider, we are just the IPTV service provider.

If some channels are freezing, buffering or not working sometimes:

Though almost all of our Servers are stable, sometimes some channels do freeze or doesn’t work due to various reasons but it’s not for permanently. Our expert engineers are always working to fix them.

Most of the times, these issues are temporary and caused by below reasons:

  • Customer internet fluctuations.
  • Issue with the box/apps/customer setup in general.
  • Your ISP has issue.
  • Channel is down from server end.
  • Customer change his/her mind and wanted to withdraw/switch between servers.
  • Server update/restart from our end (weekly performance necessary).

In case user/customer can’t watch their IPTV subscription plan for 72 hours+ because of server issue or any other problems caused by us or our end, we will completely refund the package price or add all lost time on top of your subscription for free + some extra bonus we can negotiate together.

Contact us: If you have any questions about our Returns and Refunds Policy, please contact us!